ESG Strategy

ESG Highlights

At Grupo Supervielle, we are committed with our employees, customers and communities to grow sustainably, protecting the environment and acting socially responsibly.

Our sustainability strategy is integrated into our business model and we promote a responsible culture among our employees.

We openly and transparently report our non-financial performance including our environmental, social and corporate governance factors (ESG).

Transparency And Sustainability Strategy Disclosure Standards

Sustainability

Sustainability Report based on international standards (GRI and SASB) published since 2015, with independent validation from Price Waterhouse & Co. S.R.L In 2022 we presented our first Integrated Report.

Corporate Panel

First financial group admitted to the GC level of the BYMA Corporate Governance Panel. Includes those companies that voluntarily disclose corporate governance practices in line with best international standards.

Sustainability Index

Sixth consecutive year integrating the first sustainability index of the Argentine market, created by ByMA jointly by the IDB

Institutional Investor

Disclosed our ESG Commitments and Goals up to 2024.

External Validation Assurance

Board oversight encompasses Grupo Supervielle’s ESG initiatives and performance, led by Atilio María Dell’Oro Maini, who heads the Ethics, Compliance and Corporate Governance Committee.
Click here to view our ESG Commitment & Goals.

environmental

Our Environmental Responsibility

We work to reduce the impact of our operations on the environment by implementing a responsible environmental management system

Environment – Lines of Action

Energy

Energy Management

We implement programs that promote energy efficiency and expand the sustainable use of renewable resources.

Resources

Natural Resources, Supplies And Waste Management

We adopt internal processes that promote the efficient use of natural resources used in our daily operations and reduce the negative impact on the environment by the waste generated in our production and consumption processes.

Finance

Sustainable Finance

We develop financial products and services to fund companies and projects that generate a positive environmental and social impact.

Awareness

Awareness Campaign

We create awareness and promote adequate learning in environmental matters with the goal of promoting a sustainability culture among our employees, suppliers and customers.

Environment – Key Facts

1,417

TonCO2eq total emissions (market based) considering Scope 1 and Scope 2.

382

TonCO2eq emissions avoided from the incorporation of renewable energies for 2,122.8 MWh during 2023.

100%

Carbon footprint offset in 2022. Acquired 2,469 carbon bonds certified by VERRA and generated an extra impact: The donation of 3,000 trees together with Asociación Amigos de la Patagonia in Parque Nacional Lanín

Carbon Footprint offset in 2023: under analysis.

235

Companies evaluated under the environmental and social risk policy, is equivalent to 54% of 439 loans to companies portfolio classified as high risk.

5,704

Donations to schools and NGOs of computers, technological equipment, and furniture during 2023.

20%

Was the company's share of GSS bond issuance (green, social and sustainable) in Argentina amounting to AR$43,378 million.

Our Social Responsibility

We work to be an agent of change that creates sustainable social value and to generate a positive impact on our customers, employees and communities.

Social – Lines of Action

Social
Customers

Customers

We drive financial inclusion by expanding the use of financial products and services among our customers, facilitating the adoption of new digital tools and promoting financial education.

Employees

Employees

We create opportunities for our employees to develop their full potential and growth, and we promote a diverse and inclusive work culture that values each individual and their contribution.

community

Community

We promote social impact investment in projects related to education, childhood, the elderly and strengthening of public sector institutions, as well as activities that promote culture and the arts.

Social – Key Facts

Customers

108,101

Customers trained in financial education and digital literacy.

62%

Digital customers.

50%

Senior citizen clients digitized.

Employees

15.5

Average training hours per employee.

21.2%

Women account for 21.2% of senior executive positions.

85.7

is the favorability result of the pulse survey (Engagement).

Community

2,344,426

Food plates donated by Grupo Supervielle and its clients to Banco de Alimentos in the last six years to supplement the diet of children and adults in vulnerable situations.

6,632

Hours of volunteering dedicated to solidarity and environmental initiatives in the communities where we operate, carried out by 449 Grupo Supervielle employees during 2023.

146

Scholarships for university, preparatory and job specialization studies during 2023.

Our Corporate Governance Responsibility

We operate in accordance with the highest standards of corporate governance, promoting transparency, ethical behavior, respect for the principle of legality and the sustainability of our activities and those of our value chain.

Governance

Corporate Governance - Lines of Action

Respect for the  principle of legality

Respect for the principle of legality

We periodically review the degree of compliance with laws and regulations that are applicable to us and implement the necessary actions to correct deviations.

transparency

Transparency

We provide information in a clear, precise and objective manner to allow interested parties to accurately assess the impact that Grupo Supervielle’s decisions and activities have on their respective interests.

Ethical Behaviour

Ethical Behaviour

We promote an ethical behavior based on our values and on a culture of integrity, both in the development of our activities and in the decision-making process in the interaction between our employees and with our stakeholders.

Value Chain

Value Chain

We work to maximize opportunities to generate shared value with our value chain, ensuring the adoption by our suppliers of the fundamental principles in terms of sustainability.

Corporate Governance – Key Facts

5

Consecutive years as part of the BYMA Corporate Governance Panel, which includes those companies already listed in BYMA that voluntarily complied with corporate governance practices in line with the best international standards.

14

Years publishing the sustainability report based on international standards (Global Reporting Initiative) which shows the performance in economic, social, and environmental matters of the companies that comprise Grupo Supervielle.

2nd year publishing the Integrated Sustainability Report with the aim of reflecting how the strategy, governance, performance results and perspectives of our organization lead to the creation of value in the short, medium, and long term.

2,933

Employees took the integrity Program for the Prevention of Corrupt Practices.

80%

of our strategic suppliers responded to a self-assessment on ESG issues.

96%

Employees took the Code of Ethics e-learning course.

Materiality

Grupo Supervielle maintains fluid and transparent relationships with its stakeholders and continually seeks to understand their expectations and concerns, with the goal of translating these into information of strategic value for effectively managing the business. The materiality análisis is a key process to identify those expectations and to develop action plans, objectives and strategies that promote sustainable development.

To identify the most relevant issues for stakeholders, considering the valuation of the impacts on the different sustainability topics, we carried out a thorough review of the materiality survey results conducted for the 2022 Integrated Report.

We included the context in which the company operates and the ESG risks and impacts, as well as Grupo Supervielle’s milestones during 2023. The materiality issues for 2023 are listed below:

Environmental

  • Credit-Related social and environmental risk management
  • Energy and emissions
ODS12 ODS13 ODS15

Social

  • Cybersecurity and customer privacy
  • Value chain
  • Channel availability (including self-service)
  • Claims management
  • Diversity, equity and inclusion
  • Our products and services
  • Social investment
  • Financial Education and inclusion
ODS2 ODS3 ODS4 ODS5 ODS8

Governance

  • Economic performance
  • Risk management
  • Anti-corruption and non-discrimination
ODS1 ODS9 ODS10 ODS16 ODS17

We have identified the following stakeholders:

Stakeholders

Materiality analysis

For the 2023 fiscal year, we adopted for the first time a double materiality approach, by evaluating positive and negative impacts, actual or potential, on our stakeholders, as well as a financial perspective of the business.

materiality-matrix-chart

Sustainability Reports

We would like you to get to know us, to learn about our projects and initiatives. In this section you can find Grupo Supervielle Sustainability Reports, which show the main results at an economic, social, and environmental level, focusing on the most relevant issues for our stakeholders.

Our reports are developed in accordance with the Global Reporting Initiative (GRI) standards and seek to share Grupo Supervielle's contribution to the United Nations Sustainable Development Goals.

Moreover underscoring our commitment to ESG, in 2021 we also began disclosing in the framework of the Sustainable Accounting Standards (SASB), and from 2022 the report is prepared in accordance with the guidelines of the International Integrated Reporting Framework , as set out by the Board International Integrated Reporting Agency (“IIRC”).

Past Reports